Most popular
Free
Microsoft Excel – Beginner to Advanced Level
What you'll learn
Getting started with Excel.
Performing complex calculations
modifying a worksheet
managing & printing workbooks.
Master Microsoft Excel from Beginner to Advanced level. Learn the most common Excel Functions used in the office.
Maintain large sets of Excel Data in a list or table.
Build a solid understanding on the Basics of Microsoft Excel.
Create dynamic reports by mastering one of the most popular tools, Pivot Tables.
Master the use of Formulas in Excel.
Learn how to make workbooks.
Featured
Free
How to Write Business Emails
What you'll learn
Write clear and well-structured professional email.
Save time through communicating appropriately from the outset.
Create a positive impact with customers, suppliers and colleagues.
Avoid frustrating others with email overload.
Write with impact and capture the reader's attention.
Featured
Free
Team Building
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Free
Advanced Communication Skills
What you'll learn
Use advanced communication tools and skills to deliver various types of messages.
Identify the different personal listening styles and discover their own.
Apply meta programs to improve understanding of people.
Describe and harness the power of body language.
Practice and use assertiveness skills in different situations.
Demonstrate the use of the secrets of influence for effective communication.
Free
Time & Stress Management
What you'll learn
Stress Management: Understand that stress is a positive, unavoidable part of everybody's life.
Recognize the symptoms that tell you when you have chronic stress overload.
identify those situations in your life that cause you the greatest stress.
identify those actions which add to your stress. - change the situations and actions that can be changed.
deal better with situations and actions that can't be changed.
Create and action plan for work, home and play to help reduce and manage stress. Time Management:
Better organize yourself and your workspace for peak efficiency.
Understand the importance of, and the most useful techniques for, setting and achieving goals.
identify the right things to be doing and develop plans for doing them.
Learn what to delegate and how to delegate well.
Take control of things that can derail workplace productivity.
Clearly identify how delegations fits into your job and how it can make you more successful.
Identify different ways of delegating tasks.
Use and 8-step process for effective delegation
Free
Team Building Training
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Free
Managing conflict & Power of Positive Attitude
What you'll learn
Undertsand what conflict & conflict resolution mean.
Undertsand all six phases of the conflict resolution process.
Understand the 5 Main styles of conflict resolution.
Be able to adapt the process for all types of conflicts.
Be able to break out parts of the process and use those tools to prevent conflicts.
Be able to use basic communication tools, such as the agreement frame and open questions.
Be able to use basci anger and stress management techniques.
Examine the impact of positive attitude on personal and professional environments.
List the steps needed for improving attitude and behavior.
Apply positive psychology techniques to improve effectiveness on the job.
Identify preferred thinking patterns and filters.
Use modeling techniques to improve relationships with others.
Free
Communication Skills
What you'll learn
Identify Common communication problems that may be holding you back.
develop skills in asking questions.
identify what their nonverbal messages are telling others. develop skills in listening actively and empathetically.
enhance their ability to handle difficult situations.
deal with situations assertively.
use advanced communication tools and skills to deliver various types of messages.
describe and harness the power of body language.
practice and use assertiveness skills in different situations. demonstrate the use of the secrets of influence for effective communication.
Free
Managing Multi tasks & Priority
What you'll learn
Understand how often we all negotiate and the benefits of good negotiation skills.
recognize the importance of preparing for the negotiation process, regardless of the circumstances.
identify the various negotiation styles and their advantages and disadvantages.
develop strategies for dealing with tough or unfair tactics.
gain skill in developing alternatives and recognizing options. have the opportunity to practice the "how to" of these skills in a supportive environment.
understand basic negotiation principles, including BATNA,WATNA, WAP and the ZOPA.
Free
Analytical Skills
What you'll learn
Identify relevant information.
Research and organize data from multiple sources in appropriate formats
categorize data for analysis
make difficult decisions involving qualitative data
perform analysis from multiple perspectives
recognize patterns and determine what they mean for the business
evaluate the evidence to identify the best opportunity or most rational solution
communicate findings and recommendations clearly.
Learn the conclusion and reporting process.
Trending
Featured
Free
Team Building
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Free
Team Building Training
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Featured
Free
How to Write Business Emails
What you'll learn
Write clear and well-structured professional email.
Save time through communicating appropriately from the outset.
Create a positive impact with customers, suppliers and colleagues.
Avoid frustrating others with email overload.
Write with impact and capture the reader's attention.
Free
Advanced Management Skills
What you'll learn
Recognize the various management functions and the skills associated with each one of them.
Develop key managerial competencies essential in conducting related tasks and activities
Apply a coaching approach to improve performance and maximize results
Distinguish between types of motivational approaches and when to utilize each of them
Employ a variety of analytical and problem-solving tools and methods when dealing with business challenges
Improve essential leadership habits critical to the success of a professional manager.
Free
Advanced Communication Skills
What you'll learn
Use advanced communication tools and skills to deliver various types of messages.
Identify the different personal listening styles and discover their own.
Apply meta programs to improve understanding of people.
Describe and harness the power of body language.
Practice and use assertiveness skills in different situations.
Demonstrate the use of the secrets of influence for effective communication.
Free
Communication Skills
What you'll learn
Identify Common communication problems that may be holding you back.
develop skills in asking questions.
identify what their nonverbal messages are telling others. develop skills in listening actively and empathetically.
enhance their ability to handle difficult situations.
deal with situations assertively.
use advanced communication tools and skills to deliver various types of messages.
describe and harness the power of body language.
practice and use assertiveness skills in different situations. demonstrate the use of the secrets of influence for effective communication.
Free
Analytical Skills
What you'll learn
Identify relevant information.
Research and organize data from multiple sources in appropriate formats
categorize data for analysis
make difficult decisions involving qualitative data
perform analysis from multiple perspectives
recognize patterns and determine what they mean for the business
evaluate the evidence to identify the best opportunity or most rational solution
communicate findings and recommendations clearly.
Learn the conclusion and reporting process.
Free
Microsoft Excel – Beginner to Advanced Level
What you'll learn
Getting started with Excel.
Performing complex calculations
modifying a worksheet
managing & printing workbooks.
Master Microsoft Excel from Beginner to Advanced level. Learn the most common Excel Functions used in the office.
Maintain large sets of Excel Data in a list or table.
Build a solid understanding on the Basics of Microsoft Excel.
Create dynamic reports by mastering one of the most popular tools, Pivot Tables.
Master the use of Formulas in Excel.
Learn how to make workbooks.
Free
Managing conflict & Power of Positive Attitude
What you'll learn
Undertsand what conflict & conflict resolution mean.
Undertsand all six phases of the conflict resolution process.
Understand the 5 Main styles of conflict resolution.
Be able to adapt the process for all types of conflicts.
Be able to break out parts of the process and use those tools to prevent conflicts.
Be able to use basic communication tools, such as the agreement frame and open questions.
Be able to use basci anger and stress management techniques.
Examine the impact of positive attitude on personal and professional environments.
List the steps needed for improving attitude and behavior.
Apply positive psychology techniques to improve effectiveness on the job.
Identify preferred thinking patterns and filters.
Use modeling techniques to improve relationships with others.
Free
Negotiation Skills
What you'll learn
Understand how often we all negotiate and the benefits of good negotiation skills.
recognize the importance of preparing for the negotiation process, regardless of the circumstances.
identify the various negotiation styles and their advantages and disadvantages.
develop strategies for dealing with tough or unfair tactics.
gain skill in developing alternatives and recognizing options. have the opportunity to practice the "how to" of these skills in a supportive environment.
understand basic negotiation principles, including BATNA,WATNA, WAP and the ZOPA.
Free
Supply Chain Management Workshop
What you'll learn
Take a look at inventory management
Study supply chain groups
Review tracking and monitoring methods
Examine supply chain event management
Comprehend the flows of supply chain management and data warehouses
Understand the levels of supply chain management and their effects
Identify how supply chain management relates to: Customer satisfaction, Improving performance, Lowering costs, and Product development
Free
Social Media in the Workplace Workshop
What you'll learn
Learn the meaning of social media
Learn different ways social media is used and altered
Build and maintain a social media policy
Keeping your social media secure
Establishing rules for the social media the company posts
Discover the benefits and pitfalls of using social media
Free
Organizational Skills Workshop
What you'll learn
Examine current habits and routines that are not organized
Learn to prioritize your time schedule and daily tasks
Determine ways of storing information and supplies
Learn to organize personal and work space
Learn to resist procrastination
Make plans to stay organized in the future
Free
Meeting Management Workshop
What you'll learn
Planning and Preparing
Identifying the Participants
How to choose the time and place
How to create the agenda
How to set up the meeting space
How to incorporate your electronic options
Meeting Roles and Responsibilities
Use an agenda
Chairing a Meeting
How to deal with disruptions
How to professionally deal with personality conflicts
How to take minutes
How to make the most of your meeting using games, activities and prizes
Free
Executive and Personal Assistants Workshop
What you'll learn
Adapt to the needs and styles of management
Communicate through written, verbal, and nonverbal methods
Improve time management skills
Manage meetings effectively
Act as a gatekeeper
Use the tools of the trade effectively
Free
Collaborative Business Writing Workshop
What you'll learn
Define collaborative business writing
Know different types of collaborative writing
Know how to collaborate with team members
Learn methods of handling conflict in writing
Build collaborative writing teams
Free
Business Writing Workshop
What you'll learn
Gain better awareness of common spelling and grammar issues in business writing.
Review basic concepts in sentence and paragraph construction.
Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
Define proofreading and understand techniques in improving proofreading skills.
Define peer review and list ways peer review can help improve business writing skills.
List guidelines in printing and publishing business writing.
Free
Basic Bookkeeping Skills Workshop
What you'll learn
Understand basic accounting terminology.
Identify the differences between the cash and accrual accounting methods.
Keep track of your business by becoming familiar with accounts payable and accounts receivable.
Use a journal and general ledger to document business financials.
Utilize the balance sheet.
Identify different types of financial statements.
Uncover the reasons for and actually create a budget.
Be familiar with internal and external auditing.
Free
Archiving and Records Management
What you'll learn
Define records and archives
Analyze records in context
Classify records
Understand different systems
Maintain and convert records
Free
Administrative Support Skills Workshop
What you'll learn
Get better organized
Manage their time more effectively
Prioritize their time so they can get it all done.
Complete special tasks
Improve verbal communication skills
Increase awareness of non-verbal communication skills
Achieve self-empowerment
Deal better with their managers
Learn that self-care is a priority
Free
Administrative Office Procedures
What you'll learn
• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools
Free
Accountability in the Workplace Workshop
What you'll learn
Define accountability and personal accountability
Differentiate between ownership and accountability
Use feedback as a tool to enhance performance
Understand the barriers of workplace accountability
Focus on building accountability leadership
Effectively set SMART goals
Identify the components of the cycle of accountability
Work towards achieving the benefits of accountability
Free
Team Building Training
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Featured
Free
Team Building
What you'll learn
Application of logical inquiry to issues.
understand the stages of team formation.
Gain hands-on experience in building, participating on, and leading teams in diverse contexts.
Understand how team leadership resides in action rather than position.
Learn about your own leadership style and its impact on team performance.
Build a network of fellow leaders for sharing challenges, insights and perspectives. learn to manage strong individual players within a team and draw out the best from everyone.
Featured
Free
How to Write Business Emails
What you'll learn
Write clear and well-structured professional email.
Save time through communicating appropriately from the outset.
Create a positive impact with customers, suppliers and colleagues.
Avoid frustrating others with email overload.
Write with impact and capture the reader's attention.
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