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Free

Negotiation Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
Lay the groundwork for negotiation
Identify what information to share and what to keep to yourself
Understand basic bargaining techniques
Apply strategies for identifying mutual gain
Understand how to reach consensus and set the terms of agreement
Deal with personal attacks and other difficult issues
Use the negotiating process to solve everyday problems
Negotiate on behalf of someone else
Free

mLearning

16 hours
All Levels
What you'll learn
Know the meaning of mLearning
Recognize different methods of mLearning
Know the benefits/challenges of using mLearning
Train other employees regarding mLearning
Form an mLearning plan
Free

Leadership Development for Women Course

16 hours
Intermediate
What you'll learn
Understand the value of women’s leadership
Identify common gender-based barriers
Recognize the presence of bias against women in leadership positions
Explore strategies and tools to gain confidence to lead
Navigate common leadership challenges
Identify the power of leadership networking
Determine ways to establish a strong leadership style
Identify ways to empower and inspire others, using resources and support
Apply the principles of effective leadership to create organizational change
Free

Interpersonal Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the difference between hearing and listening
Know some ways to improve the verbal skills of asking questions and communicating with power.
Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
Identify the skills needed in starting a conversation.
Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
Understand how seeing the other side can improve skills in influencing other people.
Understand how the use of facts and emotions can help bring people to your side.
Identify ways of sharing one’s opinions constructively.
Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
Learn tips in making an impact through powerful first impressions.
Free

Entrepreneurship Workshop

16 hours
Expert
What you'll learn
Understand how to start a business
Develop a business plan
Get financing for your business
Hire and train employees
Run your business
Grow your business
Free

Digital Citizenship Workshop

16 hours
Expert
What you'll learn
Define digital citizenship
Use technology appropriately
Use social networking to create your brand
Protect your reputation online
Practice safe use of technology
Understand digital etiquette
Free

Developing Creativity Workshop

16 hours
Expert
What you'll learn
Define creativity
Act with confidence
Engage in curiosity
Stop acting out of fear
Learn from introspection
Take risks
Free

Thinking Outside the Box Workshop

16 hours
Intermediate
What you'll learn
Define creativity
Differentiate between creativity and innovation
Work toward achieving the benefits of creativity for business success
Successfully build a creative team and work culture
Learn techniques for effective brainstorming
Identify the stages of the creative process
Understand the barriers of creativity
Use tools to help find your creative mind
Free

Creative Problem Solving Workshop

16 hours
Expert
What you'll learn
Understand problems and the creative problem solving process
Identify types of information to gather and key questions to ask in problem solving
Identify the importance of defining a problem correctly
Identify and use four different problem definition tools
Write concrete problem statements
Use basic brainstorming tools to generate ideas for solutions
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the roles that fact and intuition play in selecting a solution
Understand the need to refine the shortlist and redefine it
Understand how to identify the tasks and resources necessary to implement solutions
Evaluate and adapt solutions to reality
Free

Communication Strategies Workshop

16 hours
Expert
What you'll learn
Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages
Free

Building Confidence and Assertiveness Course

16 hours
Beginner
What you'll learn
Define confidence and assertiveness
Identify the characteristics of a confident individual
Determine the barriers to success
Recognize powerful tools to gain confidence
Successfully project and communicate confidence to others
Determine ways to gain personal empowerment
Explore techniques to remain confident and assertive during difficult situations
Identify ways to build confidence in others
Free

Ten Soft Skills You Need Workshop

16 hours
Beginner
What you'll learn
Discuss why soft skills are important to success in the workplace
Understand the 10 key soft skills everyone should have
Use soft skills to relate more effectively to others in the workplace
Understand how to use soft skills to communicate, problem-solve, and resolve conflict
Apply soft skills to specific situations
Free

Supply Chain Management Workshop

16 hours
Expert
What you'll learn
Take a look at inventory management
Study supply chain groups
Review tracking and monitoring methods
Examine supply chain event management
Comprehend the flows of supply chain management and data warehouses
Understand the levels of supply chain management and their effects
Identify how supply chain management relates to: Customer satisfaction, Improving performance, Lowering costs, and Product development
Free

Social Media in the Workplace Workshop

16 hours
Expert
What you'll learn
Learn the meaning of social media
Learn different ways social media is used and altered
Build and maintain a social media policy
Keeping your social media secure
Establishing rules for the social media the company posts
Discover the benefits and pitfalls of using social media
Free

Organizational Skills Workshop

16 hours
Expert
What you'll learn
Examine current habits and routines that are not organized
Learn to prioritize your time schedule and daily tasks
Determine ways of storing information and supplies
Learn to organize personal and work space
Learn to resist procrastination
Make plans to stay organized in the future
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