Digital Citizenship Workshop
What you'll learn
Define digital citizenship
Use technology appropriately
Use social networking to create your brand
Protect your reputation online
Practice safe use of technology
Understand digital etiquette
Developing Creativity Workshop
What you'll learn
Define creativity
Act with confidence
Engage in curiosity
Stop acting out of fear
Learn from introspection
Take risks
Creative Problem Solving Workshop
What you'll learn
Understand problems and the creative problem solving process
Identify types of information to gather and key questions to ask in problem solving
Identify the importance of defining a problem correctly
Identify and use four different problem definition tools
Write concrete problem statements
Use basic brainstorming tools to generate ideas for solutions
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the roles that fact and intuition play in selecting a solution
Understand the need to refine the shortlist and redefine it
Understand how to identify the tasks and resources necessary to implement solutions
Evaluate and adapt solutions to reality
Communication Strategies Workshop
What you'll learn
Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages
Building Confidence and Assertiveness Course
What you'll learn
Define confidence and assertiveness
Identify the characteristics of a confident individual
Determine the barriers to success
Recognize powerful tools to gain confidence
Successfully project and communicate confidence to others
Determine ways to gain personal empowerment
Explore techniques to remain confident and assertive during difficult situations
Identify ways to build confidence in others
Ten Soft Skills You Need Workshop
What you'll learn
Discuss why soft skills are important to success in the workplace
Understand the 10 key soft skills everyone should have
Use soft skills to relate more effectively to others in the workplace
Understand how to use soft skills to communicate, problem-solve, and resolve conflict
Apply soft skills to specific situations
Supply Chain Management Workshop
What you'll learn
Take a look at inventory management
Study supply chain groups
Review tracking and monitoring methods
Examine supply chain event management
Comprehend the flows of supply chain management and data warehouses
Understand the levels of supply chain management and their effects
Identify how supply chain management relates to: Customer satisfaction, Improving performance, Lowering costs, and Product development
Social Media in the Workplace Workshop
What you'll learn
Learn the meaning of social media
Learn different ways social media is used and altered
Build and maintain a social media policy
Keeping your social media secure
Establishing rules for the social media the company posts
Discover the benefits and pitfalls of using social media
Organizational Skills Workshop
What you'll learn
Examine current habits and routines that are not organized
Learn to prioritize your time schedule and daily tasks
Determine ways of storing information and supplies
Learn to organize personal and work space
Learn to resist procrastination
Make plans to stay organized in the future
Meeting Management Workshop
What you'll learn
Planning and Preparing
Identifying the Participants
How to choose the time and place
How to create the agenda
How to set up the meeting space
How to incorporate your electronic options
Meeting Roles and Responsibilities
Use an agenda
Chairing a Meeting
How to deal with disruptions
How to professionally deal with personality conflicts
How to take minutes
How to make the most of your meeting using games, activities and prizes
Collaborative Business Writing Workshop
What you'll learn
Define collaborative business writing
Know different types of collaborative writing
Know how to collaborate with team members
Learn methods of handling conflict in writing
Build collaborative writing teams
Business Writing Workshop
What you'll learn
Gain better awareness of common spelling and grammar issues in business writing.
Review basic concepts in sentence and paragraph construction.
Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
Define proofreading and understand techniques in improving proofreading skills.
Define peer review and list ways peer review can help improve business writing skills.
List guidelines in printing and publishing business writing.
Basic Bookkeeping Skills Workshop
What you'll learn
Understand basic accounting terminology.
Identify the differences between the cash and accrual accounting methods.
Keep track of your business by becoming familiar with accounts payable and accounts receivable.
Use a journal and general ledger to document business financials.
Utilize the balance sheet.
Identify different types of financial statements.
Uncover the reasons for and actually create a budget.
Be familiar with internal and external auditing.
Accountability in the Workplace Workshop
What you'll learn
Define accountability and personal accountability
Differentiate between ownership and accountability
Use feedback as a tool to enhance performance
Understand the barriers of workplace accountability
Focus on building accountability leadership
Effectively set SMART goals
Identify the components of the cycle of accountability
Work towards achieving the benefits of accountability
Certificate in Engineering, Procurement, and Construction (EPC) Contracts
What you'll learn
Achieve a complete overview of EPC projects
Recognize the critical elements of a project plan and contracting strategy
Develop an understanding of the risks involved and necessary aspects of the EPC contracts
Get acquainted with the EPC contract award process
Gain insights into effective contract administration and performance management