Administrative Support Skills Workshop
What you'll learn
Get better organized
Manage their time more effectively
Prioritize their time so they can get it all done.
Complete special tasks
Improve verbal communication skills
Increase awareness of non-verbal communication skills
Achieve self-empowerment
Deal better with their managers
Learn that self-care is a priority
Administrative Office Procedures
What you'll learn
• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools
Accountability in the Workplace Workshop
What you'll learn
Define accountability and personal accountability
Differentiate between ownership and accountability
Use feedback as a tool to enhance performance
Understand the barriers of workplace accountability
Focus on building accountability leadership
Effectively set SMART goals
Identify the components of the cycle of accountability
Work towards achieving the benefits of accountability
Work at Height, Fall Protection, & Rescue Training
What you'll learn
Hazards associated with working at height.
Safe working procedures while working at height.
Fall prevention, fall restraint, and fall arrest.
Fall arrest and fall protection system equipment.
Inspect and wear personal fall arrest/fall protection system equipment.
Ladder safety.
• Describe 2 types of rescue procedures to be used during rescue at height operations and identify the equipment used for each procedure.
• Demonstrate their ability to conduct a job safety analysis (JSA) for a work at height scenario.
• Demonstrate competency in using fall arrest/fall protection equipment.
FIRST AID, CPR & AED
What you'll learn
Identify What to do Before Giving Care
Check an Injured Person
Identify What is CPR and When to Use It
Identify What is an AED and When to Use It
Identify Various Possible Emergencies
Physically be Able to Administer Proper First Aid
Identify How to Avoid Injuries
ELECTRICAL SAFETY AWARENESS
What you'll learn
• Basic Concepts of Electricity
• Hazard Recognition
• Effects of Electricity on the Human Body
• Electrical Hazard Protection
• Best Work Practices
• How to respond to/report a problem.
• Employee and Supervisor Responsibilities
ARRIVE ALIVE – DEFENSIVE DRIVING
What you'll learn
Demonstrate familiarity with Journey Management by defining Journey Management and describing the typical components of a journey management plan:
a. Defined Hazards and Risk Levels
b. Defined Routes, Timing, Resting Places, Alternative Plans
c. Communication Plans and means of communication.
d. Emergency Response Plans.
• Demonstrate knowledge of visual inspection of vehicles by describing the process and conducting a live inspection.
• Define defensive driving techniques.
• Employ defensive driving techniques as part of their practical assessment on MindMerge course by demonstrating their ability to:
a. Use the vehicle’s safety devices.
b. Control vehicle speed.
c. Maintain safe distance from other vehicles.
d. Respect other drivers on the road.
e. Not assume other drivers’ intentions.
f. Adapt driving for different road conditions.
g. Always be alert and not distracted while driving.
h. Safely respond to unexpected situations on the road as part of simulated emergencies during practical assessment on MindMerge course.
i. Safely respond to challenges of off-road driving as part of off-road practical assessment on MindMerge course.
• Understand how to handle emergencies by listing possible responses to various emergency scenarios.
CONTRACT MANAGEMENT
What you'll learn
Identify the major skills that are critical for contract professionals
Demonstrate the importance of communication in contract management including written, verbal and non-verbal
Prepare for negotiating contracts and conduct contract related negotiations in a formal structured manner
Outline the key issues and risks that can affect the contract and determine the appropriate responses for the identified risks
Develop project plans and mechanisms for monitoring and controlling contractor performance
Certificate in Engineering, Procurement, and Construction (EPC) Contracts
What you'll learn
Achieve a complete overview of EPC projects
Recognize the critical elements of a project plan and contracting strategy
Develop an understanding of the risks involved and necessary aspects of the EPC contracts
Get acquainted with the EPC contract award process
Gain insights into effective contract administration and performance management
Adding Value through Procurement
What you'll learn
Analyze internal spend and supply market dynamics to provide a foundation for sourcing plans
Execute different sourcing strategies to optimize savings and ensure supply security
Identify appropriate suppliers for effective execution of sourcing plans
Describe operational and strategic procurement processes for better value
Manage performance of procurement processes for continuous improvement
Warehouse Operations and Management
What you'll learn
Explain the challenges, objectives and functions of warehousing
Perform ABC inventory classification and cycle counting and calculate record accuracy and discrepancies
Describe the different types of storage and material handling systems
Improve supervisory skills and deal more effectively with warehouse staff issues
Develop better skills for housekeeping and safety within the warehouse
Measure warehouse productivity using the right Key Performance Indicators (KPIs) and conduct a scientific audit of the warehouse
Certified Procurement Professional (CPP)
What you'll learn
Identify the important organizational role of the procurement department
Use proper negotiation techniques with suppliers
Evaluate the performance of the department at the macro level
Decide how to choose the best suppliers for their operations
Apply the latest innovative procurement techniques for the 21st Century
Purchasing Management and Cost Saving Techniques
What you'll learn
Define the strategic role of the purchasing department
Perform accurate supplier evaluation
Develop effective negotiation strategies with all suppliers
Explain the importance of value analysis to purchasing
Evaluate the performance of the department using proper Key Performance Indicators (KPIs)
Improve the efficiency of the purchasing department
Logistics Management
What you'll learn
Recognize modern supply chain and logistics trends as a basis for sustainable performance
Describe the role of transportation in logistics and identify opportunities for operational improvement
Identify the role of warehousing, focusing on operational throughput and performance optimization
Employ effective techniques for optimizing inventory
Apply the Supply Chain Operations Reference (SCOR) framework to manage strategic, operational and tactical facets of logistics
Supply Chain Operations: Principles for Continuity and Sustainability
What you'll learn
Identify the foundations of strong supply chains for continuity and sustainable operations
Outline supply chain design practices for optimum performance
Engage in continuity planning to manage supply chain interruptions
Develop stakeholder engagement strategies to improve supply stream resilience
Recognize ethical, sustainability and responsibility practices as a backbone for strong supply chains
