Free
Competency Management Course
What you'll learn
Define competencies, describe their history and explain the important role they play in human resources and the organization.
Analyze the main components of a competency and the differences between each.
Design and produce a competency framework and model by extracting competencies from business plans.
Apply competencies in the recruitment and selection processes.
Use competencies to assess training needs, identify talent pools and produce succession plans.
Utilize competencies and behavioral indicators in performance appraisal systems.
Free
Advanced Communication Skills
What you'll learn
Use advanced communication tools and skills to deliver various types of messages.
Identify the different personal listening styles and discover their own.
Apply meta programs to improve understanding of people.
Describe and harness the power of body language.
Practice and use assertiveness skills in different situations.
Demonstrate the use of the secrets of influence for effective communication.
Free
Communication Skills
What you'll learn
Identify Common communication problems that may be holding you back.
develop skills in asking questions.
identify what their nonverbal messages are telling others. develop skills in listening actively and empathetically.
enhance their ability to handle difficult situations.
deal with situations assertively.
use advanced communication tools and skills to deliver various types of messages.
describe and harness the power of body language.
practice and use assertiveness skills in different situations. demonstrate the use of the secrets of influence for effective communication.
