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English Courses

Free

Negotiation Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
Lay the groundwork for negotiation
Identify what information to share and what to keep to yourself
Understand basic bargaining techniques
Apply strategies for identifying mutual gain
Understand how to reach consensus and set the terms of agreement
Deal with personal attacks and other difficult issues
Use the negotiating process to solve everyday problems
Negotiate on behalf of someone else
Free

Leadership Development for Women Course

16 hours
Intermediate
What you'll learn
Understand the value of women’s leadership
Identify common gender-based barriers
Recognize the presence of bias against women in leadership positions
Explore strategies and tools to gain confidence to lead
Navigate common leadership challenges
Identify the power of leadership networking
Determine ways to establish a strong leadership style
Identify ways to empower and inspire others, using resources and support
Apply the principles of effective leadership to create organizational change
Free

Interpersonal Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the difference between hearing and listening
Know some ways to improve the verbal skills of asking questions and communicating with power.
Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
Identify the skills needed in starting a conversation.
Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
Understand how seeing the other side can improve skills in influencing other people.
Understand how the use of facts and emotions can help bring people to your side.
Identify ways of sharing one’s opinions constructively.
Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
Learn tips in making an impact through powerful first impressions.
Free

Thinking Outside the Box Workshop

16 hours
Intermediate
What you'll learn
Define creativity
Differentiate between creativity and innovation
Work toward achieving the benefits of creativity for business success
Successfully build a creative team and work culture
Learn techniques for effective brainstorming
Identify the stages of the creative process
Understand the barriers of creativity
Use tools to help find your creative mind
Free

Executive and Personal Assistants Workshop

16 hours
Intermediate
What you'll learn
Adapt to the needs and styles of management
Communicate through written, verbal, and nonverbal methods
Improve time management skills
Manage meetings effectively
Act as a gatekeeper
Use the tools of the trade effectively
Free

Administrative Office Procedures

16 hours
Intermediate
What you'll learn
• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools
Free
HSE

Work at Height, Fall Protection, & Rescue Training

16 hours
Intermediate
What you'll learn
Hazards associated with working at height.
Safe working procedures while working at height.
Fall prevention, fall restraint, and fall arrest.
Fall arrest and fall protection system equipment.
Inspect and wear personal fall arrest/fall protection system equipment.
Ladder safety.
• Describe 2 types of rescue procedures to be used during rescue at height operations and identify the equipment used for each procedure.
• Demonstrate their ability to conduct a job safety analysis (JSA) for a work at height scenario.
• Demonstrate competency in using fall arrest/fall protection equipment.
Free
HSE

FIRST AID, CPR & AED

16 hours
Intermediate
What you'll learn
Identify What to do Before Giving Care
Check an Injured Person
Identify What is CPR and When to Use It
Identify What is an AED and When to Use It
Identify Various Possible Emergencies
Physically be Able to Administer Proper First Aid
Identify How to Avoid Injuries
Free
HSE

ARRIVE ALIVE – DEFENSIVE DRIVING

16 hours
Intermediate
What you'll learn
Demonstrate familiarity with Journey Management by defining Journey Management and describing the typical components of a journey management plan:
a. Defined Hazards and Risk Levels
b. Defined Routes, Timing, Resting Places, Alternative Plans
c. Communication Plans and means of communication.
d. Emergency Response Plans.
• Demonstrate knowledge of visual inspection of vehicles by describing the process and conducting a live inspection.
• Define defensive driving techniques.
• Employ defensive driving techniques as part of their practical assessment on MindMerge course by demonstrating their ability to:
a. Use the vehicle’s safety devices.
b. Control vehicle speed.
c. Maintain safe distance from other vehicles.
d. Respect other drivers on the road.
e. Not assume other drivers’ intentions.
f. Adapt driving for different road conditions.
g. Always be alert and not distracted while driving.
h. Safely respond to unexpected situations on the road as part of simulated emergencies during practical assessment on MindMerge course.
i. Safely respond to challenges of off-road driving as part of off-road practical assessment on MindMerge course.
• Understand how to handle emergencies by listing possible responses to various emergency scenarios.
Free

30-Hour General Industry Safety and Health Program

30 hours
Intermediate
What you'll learn
Hazard Communication: Basic
Personal Protective Equipment: Basic
Introduction to Safety Supervision
Introduction to Safety Leadership
Walking-Working Surfaces and Fall Protection
Electrical Safety for Employees: Basic
Introduction to Safety Accountability
Introduction to Safety Recognition
Introduction to Safety Training
Introduction to Hazard Controls
Introduction to Job Hazard Analysis
Introduction to OSHA
Ergonomic Hazards in General Industry
Machine Safeguarding: Basic
Welding Safety: Basic
Forklift Safety: Basic
Confined Space Safety
Electrical Safety Hazards and Controls
Managing Safety and Health in General Industry
Materials Handling Safety
Controlling Hazardous Energy
Planning for Workplace Emergencies
Bloodborne Pathogens in the Workplace
Free
HSE

IADC – WORK AT HEIGHT, FALL PROTECTION, & RESCUE TRAINING COURSE

8 hours
Intermediate
What you'll learn
Describe 5 hazards associated with working at height.
Describe 3 safe working procedures while working at height.
Describe the difference between fall prevention, fall restraint, and fall arrest.
Label at least 80% of fall arrest and fall protection system equipment.
Demonstrate how to inspect and wear personal fall arrest/fall protection system equipment.
Describe 4 hazards specific to ladder safety and provide a relevant control method for each.
Describe 2 types of rescue procedures to be used during rescue at height operations and identify the equipment used for each procedure.
Demonstrate their ability to conduct a job safety analysis (JSA) for a work at height scenario.
Demonstrate competency in using fall arrest/fall protection equipment.
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