About This Course
We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.
Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.
Learning Objectives
Target Audience
- All Employees
Curriculum
Getting Started
What is Social Media?
Defining Your Social Media Policy (I)
Defining Your Social Media Policy (II)
Creating a Living Document
Keeping an Eye on Security
Rules to Follow When Posting (I)
Rules to Follow When Posting (II)
Benefits of Social Media
The Pitfalls of Social Media
Listen to Your Customers
