About This Course
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.
Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.
Learning Objectives
Adapt to the needs and styles of management
Communicate through written, verbal, and nonverbal methods
Improve time management skills
Manage meetings effectively
Act as a gatekeeper
Use the tools of the trade effectively
Target Audience
- All Employees
Curriculum
16h
Getting Started
Working with Your Manager
Administrative Soft Skills
Effective Time Management
Meeting Management
Tools of the Trade (I)
Tools of the Trade (II)
Being an Effective Gatekeeper
Organizational Skills
Confidentiality Guidelines
Special Tasks
Free
