Free
Risk Assessment and Management Workshop
What you'll learn
Identify hazards and risks
Update control measures
Grasp the fundamentals of accident reports
Identify risk management techniques
Outline a disaster recovery plan
Communicate to the organization
Free
Responsibility in the Workplace
What you'll learn
Define accountability and examine the accountability ladder.
Identify qualities of accountable employees.
Successfully identify one’s own accountability level.
Identify examples of responsibility in the workplace.
Successfully identify the benefits of responsible employees and the effects of employees that are not responsible.
Identify different accountability tools for businesses in the forms of software.
Identify the steps for handling an unconscious bias-based complaint at work.
Free
Office Health and Safety Workshop
What you'll learn
Identify common illnesses
Understand how they spread
Recognize symptoms
Apply treatment and prevention techniques
Establish an Emergency Response Plan
Free
The Power of Networking (Within the Company)
What you'll learn
Define networking
Understand networking principles
Use networking tools
Avoid common mistakes
Understand how to build relationships
Manage time successfully
Free
Networking (Outside the Company) Workshop
What you'll learn
Identify and avoid obstacles
Implement networking principles
Use online tools
Prioritize contacts
Manage networks effectively
Free
Handling a Challenging Customer
What you'll learn
Cultivate a positive attitude
Manage internal and external stress
Develop abilities to listen actively and empathize
Build a rapport with customers in person and over the phone
Understand the diverse challenges posed by customers
Develop strategies to adapt to challenging circumstances
Free
Delivering Constructive Criticism Workshop
What you'll learn
Understand when feedback should take place
Learn how to prepare and plan to deliver constructive criticism
Determine the appropriate atmosphere in which it should take place
Identify the proper steps to be taken during the session
Know how emotions and certain actions can negatively impact the effects of the session
Recognize the importance of setting goals and the method used to set them
Uncover the best techniques for following up with the employee after the session
Free
Cyber Security Workshop
What you'll learn
Understand different types of malware and security breaches
Know the types of cyberattacks to look out for
Develop effective prevention methods
Free
Virtual Team Building and Management Workshop
What you'll learn
Know the keys to establishing a virtual team
Learn how to hold effective meetings and group sessions
Learn effective ways to communicate with team members
Use tools to build trust and confidence among employees
Know how to handle poor performing employees
Know how to manage a virtual team during any project
Free
Trust Building and Resilience Development
What you'll learn
Gain the trust of employees by empowering them.
Promote transparent communication.
Keep the promises you make.
Identify different personality types and how to work with them.
Respect all those you work with.
Keep stress at bay.
Overcome adversities.
Accept and manage change.
Stay motivated.
Free
Supervising Others Workshop
What you'll learn
Define requirements for particular tasks
Set expectations for your staff
Set SMART goals for yourself
Help your staff set SMART goals
Assign work and delegate appropriately
Provide effective, appropriate feedback to your staff
Manage your time more efficiently
Help your team resolve conflicts
Understand how to manage effectively in particular situations
Understand what a new supervisor needs to do to get started on the right path
Free
Self-Leadership Workshop
What you'll learn
Understand what self-leadership is
Motivate yourself
Set goals
Reward yourself when positive things happen
Think positively
Free
Office Politics for Managers Workshop
What you'll learn
Understand the purpose and benefits of office politics.
Set boundaries and ground rules for new employees.
Learn to interact and influence among colleagues.
Learn how to manage various personality types in the office.
Determine how to gain support and effectively network.
Recognize how you are a part of a group and how you function.
Free
Lean Six Sigma Course
What you'll learn
Define Lean, Six Sigma, and Lean Six Sigma
Identify the principles of Lean Six Sigma
Determine the phases of Six Sigma, using the DMAIC and DMADV frameworks
Recognize the principles of Lean Manufacturing
Successfully implement Lean Process and Six Sigma into business practices
Explore tools and techniques to drive change
Identify the business advantages of Lean Six Sigma
Free
Lean Process And Six Sigma Workshop
What you'll learn
Develop a 360 degree view of Six Sigma and how it can be implemented in any organization.
Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
Describe the key dimensions of quality – product features and freedom from deficiencies
Develop attributes and value according to the Kano Model
Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
Describe what is required to regulate a process
Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
Using basic techniques such as DMAIC and how to identify Six Sigma Projects
Use specific criteria to evaluate a project
Discover root causes of a problem
