About This Course
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability, and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
Learning Objectives
Identify potential risks
Understand the myths behind workplace violence
Define escalation and identify examples
Identify concerning behaviors
Know what a trigger is and how it may escalate
Understand the proper response to an event
Target Audience
- Managers
Curriculum
16h
Crisis
Workplace Violence
Myths
Escalation
Concerning Behaviors
Domestic Violence Indicators
Triggers of Workplace Violence
Conflict Dangers
Response
Strategies
Free
