Turning the human resources practice in an organization into a systematic approach based on factual observations and numbers is how the HR solutions based on competencies will help HR professionals play a strategic partnership role in their organizations. This course will teach you about competencies in an easy and rational approach that will make you feel confident about this important topic.

Module 1: Competencies: History and Definitions:

A. history of competencies.

B. Origins and definitions.

C. Components of competencies: Differences between knowledge, skills and competencies.

D. The iceberg model.

E. Competence versus competency.

Module 2: Competency Frameworks and Models:

A. Types of competencies.

B. Standard levels of competence.

B. The use of behavioral indicators.

D. Behavioral versus performance indicators.

E. Level customization of behavioral indicators.

F. Competency job profile versus job descriptions.

G. Competency job profiles and personal profiles.

H. Conmpetency gap analysis.

Module 3: Competency Analysis:

– Extracting competencies from strategic plans.

– Introduction to HR Strategies:

– Vision and mission statements.

– Critical success factors.

– Key result areas

– Core competencies.

– Core values.

Module 4: Competency based selection:

– Defining job requirements

– designing competency based interviews

– conducting competency based interviews

– Competency based selection.

Module 5: Competency in training and development:

– Classical Training Needs Analysis (TNA)

– Competency based TNAs

– Competencies in succession planning.

Module 6: Competency Based Appraisal Systems:

– Advantages and disadvantages

– Translating personal competence to an appraisal rating.