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Free

Negotiation Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
Lay the groundwork for negotiation
Identify what information to share and what to keep to yourself
Understand basic bargaining techniques
Apply strategies for identifying mutual gain
Understand how to reach consensus and set the terms of agreement
Deal with personal attacks and other difficult issues
Use the negotiating process to solve everyday problems
Negotiate on behalf of someone else
Free

Leadership Development for Women Course

16 hours
Intermediate
What you'll learn
Understand the value of women’s leadership
Identify common gender-based barriers
Recognize the presence of bias against women in leadership positions
Explore strategies and tools to gain confidence to lead
Navigate common leadership challenges
Identify the power of leadership networking
Determine ways to establish a strong leadership style
Identify ways to empower and inspire others, using resources and support
Apply the principles of effective leadership to create organizational change
Free

Interpersonal Skills Workshop

16 hours
Intermediate
What you'll learn
Understand the difference between hearing and listening
Know some ways to improve the verbal skills of asking questions and communicating with power.
Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
Identify the skills needed in starting a conversation.
Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
Understand how seeing the other side can improve skills in influencing other people.
Understand how the use of facts and emotions can help bring people to your side.
Identify ways of sharing one’s opinions constructively.
Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
Learn tips in making an impact through powerful first impressions.
Free

Thinking Outside the Box Workshop

16 hours
Intermediate
What you'll learn
Define creativity
Differentiate between creativity and innovation
Work toward achieving the benefits of creativity for business success
Successfully build a creative team and work culture
Learn techniques for effective brainstorming
Identify the stages of the creative process
Understand the barriers of creativity
Use tools to help find your creative mind
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