Word 2016 Essentials
What you'll learn
Create and manage documents
Format text, paragraphs, and sections
Create tables and lists
Create and manage references
Insert and format graphic elements
Word 2016 Expert
What you'll learn
Control Pagination
Work with styles
Perform advanced editing and formatting
Create and manage indexes
Create and manage references
Manage forms and fields
Create mail merge and labels
Create and modify building blocks and content controls
Work with Macros
Create custom style sets, themes and templates
Prepare a document for internationalization and accessibility
Work with templates
Use version control
Manage document reviews and changes
PowerPoint 2016 Essentials
What you'll learn
Create Presentations from scratch or templates
Insert and format slides, handouts and notes
Change Presentation views and configurations
Insert and work with text, pictures, audio and video
Work with tables, charts, and SmartArt
Use transitions and animations
Prepare for a presentation, including the slide size, narration, and timing
Manage multiple presentations
Outlook 2016 Essentials
What you'll learn
Connect one or more email accounts
Preview, read, reply to and forward messages
Process, create, format and check messages
Use advanced message options
Organize messages
Use signatures and stationary
Automate replies and organization
Clean up and archive messages
Create, organize and manage calendars, appointments, meetings and events
Create and manage notes and tasks
Create and manage contacts and contact groups
Customize the Outlook environment settings
Print and save Information
Perform search operations in Outlook
Excel 2016 Expert
What you'll learn
Save a workbook as a template, with colors, fonts, cell styles and themes
Reference data using structured references or data in another workbook
Protect a workbook from further editing
Prepare a workbook for internationalization
Apply custom data formats and validation
Apply advanced conditional formatting and filtering
Use form controls
Work with macros
Excel 2016 Essentials
What you'll learn
Create worksheets and workbooks
Navigate in worksheets and workbooks
Format worksheets and workbooks
Change views and configurations
Print and distribute worksheets and workbooks
Manage data cells and ranges
Create tables, charts and objects
Perform operations with formulas and functions
Access 2016 Essentials
What you'll learn
Create and modify databases
Manage relationships and keys
Navigate through a database
Protect and maintain databases
Print and export data
Create and manage tables
Manage records in tables
Create and modify fields
Create a query
Workplace Violence Workshop
What you'll learn
Define workplace harassment.
Understand bullies and how to avoid hiring them.
Create a risk assessment and understand how to handle violence.
Recognize social and business responsibility.
Develop relevant policies and procedures.
Learn how to investigate complaints.
Workplace Harassment Workshop
What you'll learn
Identify the words and actions that constitute harassment.
Understand what the law says about harassment.
Implement anti-harassment policies.
Educate employees and develop anti-harassment policies.
Discuss employer and employee’s rights and responsibilities.
Address accusations of harassment.
Apply proper mediation procedures.
Deal with the aftermath of harassment.
Universal Safety Practices
What you'll learn
Understand the importance and legal responsibilities of safety
Perform risks assessments
Establish a safety program
Monitor safety
Communicate safety policies
Unconscious Bias
What you'll learn
Define various types of unconscious biases.
Identify where these biases come from and how they are engrained in our decision making.
Successfully confront unconscious biases individually.
Identify the effects of unconscious biases in the workplace.
Exhibit how to implement an unconscious bias-based training in the workplace.
Identify the steps for handling an unconscious bias-based complaint at work.
Train the Trainer Workshop
What you'll learn
Define training, facilitating, and presenting
Understand how to identify participants’ training needs
Create a lesson plan that incorporates the range of learning preferences
Create an active, engaging learning environment
Develop visual aids and supporting materials
Manage difficult participants and tough topics
Talent Management Workshop
What you'll learn
Define talent and talent management.
Understand the benefits of talent management.
Recognize performance management and ways to review talent.
Identify employee engagement.
Create assessments and training programs.
Learn how to improve employee retention.
Sensitivity Training
What you'll learn
Define sensitivity training and its purpose and necessity in the workplace.
Identify the benefits in pursuing a sensitivity objective for the employees and the company.
Successfully raise the awareness of staff.
Identify different types of stereotypes; their delivery and effects.
Discuss Human Resources and its best practices for dealing with issues associated with stereotypes.
Define the steps to handling complaints associated with sensitive issues and stereotypes.
Describe the pros and cons of being “sensitive”.
Millennial Onboarding Workshop
What you'll learn
Define onboarding
Discuss the characteristics of Millennials
Create an onboarding process for Millennials
Develop action plans for working with Millennials
Learn from introspection