In the age of the internet, you might find yourself clicking ‘reply’, typing up a quick response, and hitting ‘send’ without giving so much as a thought about what you’ve just written. But experts agree that your e-mail behavior has the potential to sabotage your reputation both personally and professionally. Email is also the source of a lot of miscommunication. whatever the issues, an understanding of email etiquette can eliminate or reduce most issues related to digital communication.<\/p>\n
Module 1:<\/p>\n
– Course overview.<\/p>\n
– Why good writing pays off.<\/p>\n
– Putting the reader first.<\/p>\n
– Having a clear objective.<\/p>\n
Module 2:<\/p>\n
– Planning email and longer documents.<\/p>\n
– Why even email needs planning.<\/p>\n
– Clarity of thought.<\/p>\n
– Assembling the facts.<\/p>\n
– Making the information flow<\/p>\n
– Meeting (all) reader’s needs<\/p>\n
– Making it logical for them.<\/p>\n
– Persuasive writing.<\/p>\n
– Four steps to building a persuasive case.<\/p>\n
– Getting the reader to take (the right) action.<\/p>\n
Module 3:<\/p>\n
– Improving readability.<\/p>\n
– Reader-centered writing<\/p>\n
– Make your writing active<\/p>\n
– Writing in plain english<\/p>\n
– Structuring your sentences for easy reading.<\/p>\n
Module 4:<\/p>\n
– Email dos and dont’s<\/p>\n
– Confident grammar<\/p>\n
– Perfect Punctuation.<\/p>","protected":false},"excerpt":{"rendered":"
In the age of the internet, you might find yourself clicking ‘reply’, typing up a quick response, and hitting ‘send’ without giving so much as a thought about what you’ve just written. But experts agree that your e-mail behavior has the potential to sabotage your reputation both personally and professionally. Email is also the source of a lot of miscommunication. whatever the issues, an understanding of email etiquette can eliminate or reduce most issues related to digital communication.<\/p>","protected":false},"author":1,"featured_media":5632,"template":"","course-language":[],"course-category":[100],"course-tag":[],"class_list":["post-5621","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-administration-management"],"yoast_head":"\n