About This Course
Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way.
Delivering Constructive Criticism, will provide great benefits to your organization. It offers options for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Learning Objectives
Understand when feedback should take place
Learn how to prepare and plan to deliver constructive criticism
Determine the appropriate atmosphere in which it should take place
Identify the proper steps to be taken during the session
Know how emotions and certain actions can negatively impact the effects of the session
Recognize the importance of setting goals and the method used to set them
Uncover the best techniques for following up with the employee after the session
Target Audience
- Employees
Curriculum
16h
When Should Feedback Occur?
When Should Feedback Occur?
Choosing a Time and Place
During the Session (I)
During the Session (II)
Setting Goals
Diffusing Anger or Negative Emotions
What Not to Do
After the Session (I)
After the Session (II)
Free
